Department: Branch

Reports to: Branch Manager/Assistant Manager

Job Description

This full time position is primarily responsible for opening new customer accounts, handling customer inquiries via telephone and in-person, promoting bank products and services to meet customer needs, and completing regular maintenance on new and existing customer accounts.

Additional responsibilities include assisting branch personnel with the completion of reports for branch balancing and operations, identifying and maximizing cross-selling opportunities, and completing other specified duties as assigned.

Customer service and cash handling experience preferred. Candidates should be detail-oriented, possess excellent customer service skills, display the ability to become proficient in the bank's intranet systems, and possess substantial knowledge of the bank's products and services. Candidates should be available to work evenings and weekends.

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